Privacy Policy

Last updated:24 August 2023

Andrews Eades Chartered Surveyors (“we”, “us”, or “our”) operates the website https://www.andrews-eades.co.uk/ (the “Website”). This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our Website. We are committed to ensuring the privacy and security of your data. Please read this Privacy Policy carefully to understand how we handle your personal information.

By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Website.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you use our contact form, we may collect personal information such as your name, email address, phone number, and any other details you provide to us voluntarily.
Automatically Collected Information: We may use Google Analytics to collect data on how you interact with our Website. This data includes your IP address, browser type, operating system, pages viewed, and the date and time of your visit. This information is collected to help us understand how visitors use our Website and to improve its performance and content.

2. Use of Information

We use the collected information for the following purposes:

Responding to Queries: If you submit a query through our contact form, we will use the provided information to respond to your query and for follow-up communication related to your original query.
Website Improvement: The automatically collected information, through Google Analytics, helps us analyze the usage patterns of our Website and allows us to make improvements to the content and user experience.
Legal Compliance: We may use your information to comply with applicable laws and regulations.

3. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties unless required by law or with your explicit consent.

4. Data Security

We employ security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Third-Party Services

Our Website uses Google Analytics for tracking user interactions. Google Analytics may collect information about your use of the Website, which is subject to Google’s privacy policy. You can learn more about Google Analytics’ data practices and opt-out options by visiting their website.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information.
Objection: You can object to the processing of your personal information.

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with the updated date.